SERU Mock Test 12

What can you do to reduce the chance of someone being violent or aggressive towards you? (Choose two correct)

1. In most situations you should report any incidents or concerns to your PHV operator/controller and the police by calling

Online safeguarding awareness training is

If you cannot reduce the risk of violence, what should you do? (Choose two correct)

You should check there is no serious rusting or ————- resulting in sharp edges

Make sure there are no signs of —————— leaking from under the vehicle on to the ground.

Check that the clutch and brake pedals have ——– covers

Tyres must be free from: (Choose two correct)

If it suddenly starts to rain heavily or there is thick fog , ………….. your speed.

Use your —————when turning or changing lanes, even if you don’t think anyone is near you

 Leave room for ————at traffic lights.

 If you put a ————-device on the area on your windscreen that is covered by your windscreen wipers, you are committing an offence.

You need to focus on the road and be able to react quickly. Don’t get distracted by

If you do need to answer —————- you will need to stop safely, park your vehicle and turn the engine off.

Distractions can make you less aware of what is happening on the road and affect your —————–so your decision-making abilities are reduced.

What should you do if you are attacked or assaulted? (Choose two correct)

It is important that you are aware of the rules regarding passengers wearing seatbelts in

It is also now an offence for a PHV operator to refuse to accept a private hire booking because the passenger has a —————- or to prevent a driver from being subject to duties to carry or assist a disabled person.

The 2022 Act has amended the Equality Act 2010 (“the Equality Act”) to introduce new, and amend existing, duties for local licensing authorities, taxi and private hire vehicle (PHV) drivers and PHV operators. Failure to comply with these new requirements is punishable upon summary conviction by fine of up to ———– and any driver or operator convicted of an Equality Act offence will have their fitness to be licensed reviewed.

 If you already hold a taxi or PHV driver’s licence with TfL or any other licensing authority, or have previously held such a licence that ceased to be valid in the last —————-, you will be required to undergo an HMRC tax check as part of your application to ensure you have registered to pay the appropriate tax/taxes on income you earn from your licensed trade.

What are some unacceptable behaviours from PHV drivers? (Choose two correct)

When can you enter the back of your own vehicle?

Please read the following information carefully and answer the question below: “PHVs must meet certain environmental standards to operate in London, including emissions requirements.” Which one of the following statements is correct?

Please read the following information carefully and answer the question below: “You must handle passenger complaints professionally and report any serious incidents to your PHV operator.” Which one of the following statements is correct?