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Question 1 of 36
1. Question
This section has 12 questions and each carry 2 marks.
Question No: 1
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Transport for London (TfL) is for the and regulation of London’s taxi and private hire vehicle (PHV) industry to a safe and reliable service for the public.
CorrectIncorrectHint
licensing
responsible
sure
license
ensure
responsibly
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Question 2 of 36
2. Question
Question No: 2
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TfL sets requirements and for licensing and is also responsible for sure that licensees follow the law. We work closely with the taxi and private hire trades, the Metropolitan Police Service and the City of London Police to ensure the safety of .
CorrectIncorrectHint
Standards
make
passengers
standards
passenger
making
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Question 3 of 36
3. Question
Question No: 3
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PHVs play an important role in passenger transport services in London and it is that standards set by TfL ensure the safety of passengers and other road .
CorrectIncorrectHint
deliver
essential
user
compulsory
users
delivering
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Question 4 of 36
4. Question
Question No: 4
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It is also important that all licensed PHV drivers a professional service to their passengers. TfL expects drivers to offer a high level of service, use clean and well-maintained licensed vehicles and to fully the laws of the road.
CorrectIncorrectHint
Customer
obey
provided
customer
provide
obeying
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Question 5 of 36
5. Question
Question No: 5
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You must be physically fit. This will mean that you will to have a medical examination with a who has access to all of your medical records. The medical are the DVLA Group 2 medical standards.
CorrectIncorrectHint
need
Doctor
requirements
needed
doctor
requirement
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Question 6 of 36
6. Question
Question No: 6
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It may also be a good idea to say to that if they feel at any point, they can ask to get out of the vehicle and they can arrange for a PHV vehicle to meet them at a point along your route.
CorrectIncorrectHint
not-rideshare
passenger
uncomfortable
passengers
comfortable
non-rideshare
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Question 7 of 36
7. Question
Question No: 7
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It is helpful to a note (written or recorded) of the incident or situation that you are worried about. Include such as dates and times, a description of what happened, the name, address and a physical description of the people .
CorrectIncorrectHint
details
keep
involve
kept
detail
involved
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Question 8 of 36
8. Question
Question No: 8
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Criminal exploitation is also known as ‘county lines’. This is when gangs and organised crime groups use and young to sell drugs. These children and young adults are often travel across counties for example, by train or in taxis and private hire vehicles.
CorrectIncorrectHint
Adults
forced to
children
child
adults
to forced
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Question 9 of 36
9. Question
Qusetion No. 9
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We will investigate any complaint we about a PHV driver breaking the Equality Act. If there is enough evidence of being committed and it is in the public interest to do so, we will always prosecute the .
CorrectIncorrectHint
a offence
driver
receive
an offence
received
drivers
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Question 10 of 36
10. Question
Question No. 10
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In 2002, the Shariat Council that trained assistance dogs may accompany disabled people in PHVs managed or driven by .The council’s guidance to make religious law clear, and to prevent any possible conflict with secular law.
CorrectIncorrectHint
muslims
helps
confirmed
Muslims
help
confirm
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Question 11 of 36
11. Question
Question No. 11
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Tell the passenger where they are going and let them know about any possible , such as pavement kerbs, doors towards or away from and slopes going up or down. This will help prevent accident and injury.
CorrectIncorrectHint
him
danger
opening
dangers
open
them
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Question 12 of 36
12. Question
Question No. 12
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Leave room for cyclists at traffic lights. should not enter the stop line box when the light is red. This space is for cyclists and you may be and get points on your driving licence.
CorrectIncorrectHint
Driver
advanced
fine
Drivers
advance
fined
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Question 13 of 36
13. Question
This Section has 22 questions. Each carry one mark.
13. If the passenger gets aggressive, what would you do to calm the situation
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Question 14 of 36
14. Question
14. Where can you pick up and drop off passengers?
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Question 15 of 36
15. Question
15. When a driver can go to back seat
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Question 16 of 36
16. Question
16. Taxi and private hire drivers have an important role to play in helping people with assistance dogs to travel around London. You can only refuse if you have
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Question 17 of 36
17. Question
17. What age does PHV driver need to renewal medical every year?
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Question 18 of 36
18. Question
18. Would you charge extra for wheelchair
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Question 19 of 36
19. Question
19. If you are not picking up or dropping off a passenger, you may get a PCN if you wait somewhere where there are restrictions
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Question 20 of 36
20. Question
20. The only exception is that we do allow PHVs to stop on the red route to wait for passengers to use a cashpoint between the hours of
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Question 21 of 36
21. Question
21. To try to reduce ridesharing problems, it is always a good idea to
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Question 22 of 36
22. Question
22. Vision-impaired passengers would be helped by
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Question 23 of 36
23. Question
23. If you develop a new medical condition that affects your ability to drive, what should you do?
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Question 24 of 36
24. Question
24. The only exception is that we do allow PHVs to stop on the red route to wait for passengers to use a cashpoint between the hours of 22:00 and 6:00 only but for no longer than
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Question 25 of 36
25. Question
25. ————— behavior when at work is never acceptable.
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Question 26 of 36
26. Question
26. PHV drivers need to keep a careful watch on the roads at all times, especially those that are more vulnerable such as
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Question 27 of 36
27. Question
27. You must never drive while you are under the influence of
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Question 28 of 36
28. Question
28. In ridesharing, one passenger could be at risk if the other passenger learns personal information such as
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Question 29 of 36
29. Question
29. There are certain things you can do to reduce the chance of someone being violent or aggressive towards you.
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Question 30 of 36
30. Question
30. You may be exempt from supplying a medical form if you:
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Question 31 of 36
31. Question
31. Why it’s necessary to talk to your operator regarding this in order to protect yourself from other passengers’ aggressive or violent actions.
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Question 32 of 36
32. Question
32. Are PHV drivers allowed to pick up or drop off passengers on single or double red lines?
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Question 33 of 36
33. Question
33. Why should the licence discs not be removed from a PHV?
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Question 34 of 36
34. Question
34. You must tell TfL within ————–of any collision that affects the safety, performance, appearance or comfort of the vehicle.
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Question 35 of 36
35. Question
This section has two questions each question carry 2 marks Note (these paragraph taken from TFL notes)
35. You only need to pay once, no matter how many times you drive in and out of the Congestion Charge zone on the same day. You can pay in advance, on the day of travel or by midnight of the third day after travel. You need to pay a daily charge if you drive within the Congestion Charge zone 07:00-18:00 Mon-Fri, 12:00-18:00 Sat-Sun and bank holidays. No charge between Christmas Day and New Year’s Day bank holiday (inclusive). The daily charge is £15 if you pay in advance or on the same day, or £17.50 by midnight of the third day after travel. If you don’t pay by midnight on the third day after travel in the zone, you will receive a Penalty Charge Notice (PCN). Not all drivers have to pay. You can pay the Congestion Charge in several ways. It’s quickest and easiest if you set up Auto Pay. Which one of the following statements is correct?
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Question 36 of 36
36. Question
36. Following a consultation, private hire vehicles entering the Congestion Charge zone are no longer exempt from paying the charge. From June 22 2020, temporary changes have been made to the Congestion Charge scheme to ensure it remains effective in reducing the use of cars in central London. As a result, private hire vehicles entering the Congestion Charge zone between 07:00 and 22:00 will need to pay the £15 daily charge. See our Congestion Charge page for more information about the charge and how to pay. Private hire vehicles that are designated as wheelchair-accessible vehicles (WAVs) will retain the exemption, but only when carrying out a private hire booking for a TfL-licensed private hire operator. PHVs are designated as WAVs at the point of the vehicle licensing inspection and this is noted on the vehicle licence. Which one of the following statements is correct?
CorrectIncorrect