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Question 1 of 10
1. Question
Question No.41
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If you find lost property you should take it back to your operator. The operator will the property and make a record of it. By law your operator must keep a record of any of lost property they hold.
CorrectIncorrectHint
kept
items
many
keep
item
any
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Question 2 of 10
2. Question
Question No.42
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Be aware of what is going around you and of anything that seems different unusual or doesn’t feel right, or anyone that you think is suspiciously.
CorrectIncorrectHint
acting
in
or
on
and
act
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Question 3 of 10
3. Question
Question No.43
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When operator has accepted a booking and you have to carry it out, you should carry out that booking you have a very good reason.
CorrectIncorrectHint
an
agree
unless
a
agreed
until
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Question 4 of 10
4. Question
Question No.44
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There may be where you do not feel able or safe enough to take passengers, for example if they are open bottles or cans of alcohol or anything dangerous or inflammable, or if they are in a violent or offensive way.
CorrectIncorrectHint
carry
acting
situations
situation
carrying
act
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Question 5 of 10
5. Question
Question No.45
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sure you tell your operator the full reasons why you did not carry out the booking. Because the operator the booking, the operator is also for either arranging for another driver to carry out the booking or to make it clear to the passenger that it has been cancelled.
CorrectIncorrectHint
responsible
Mark
accepted
Make
accept
responsibly
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Question 6 of 10
6. Question
Question No.46
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You should accept any bad behaviour towards you for any reason. Any offensive or violent behaviour towards you because of race, faith, sexual orientation, disability or gender is a hate crime.
CorrectIncorrectHint
ever
your
never
identity
you
identicalness
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Question 7 of 10
7. Question
Question No.47
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Discussing with your operator how they can help protect you from the of aggressive or violent behaviour by a passenger. sure your operator has given you booking details, such as the passenger’s name, point and destination.
CorrectIncorrectHint
make
pick up
possibility
Making
pick in
possible
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Question 8 of 10
8. Question
Question No.48
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If you feel , act immediately. Remember, the earlier you notice a problem, the more you have to avoid it.
CorrectIncorrectHint
concern
possible
choice
possibility
choices
concerned
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Question 9 of 10
9. Question
Question No.49
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When someone has taken or has drunk alcohol, it can affect their to think or communicate clearly and their behaviour can be to predict. In some cases, they may become aggressive.
CorrectIncorrectHint
talent
difficult
drug
ability
difficulty
drugs
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Question 10 of 10
10. Question
Question No.50
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Your operator may have warned you any possible problems when they gave you the booking (e.g. if the passenger sounds like they might be drunk). You can also judge the passenger’s physical and condition when you pick them up. If you have concerns then, contact your operator .
CorrectIncorrectHint
mentally
immediately
around
mental
immediate
about
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