Section 5 | MCQs

1. In case of any complaint, Tfl may carry out its own investigation

2. You —————use a passenger’s personal contact details to start communicating with them about anything other than the booked journey

3. Contacting a passenger for —————— is unacceptable and a misuse of the passenger’s personal information.

4. You should never make comments or jokes about someone’s

5. You should never make comments or jokes about someone’s

6. Other than in an emergency, you ————–get into the back seat of your vehicle while you have passengers on board.

7. If your passenger is seriously ill, you should call the emergency services on ———— immediately.

8. You should not try to physically check the passenger or administer first aid yourself unless you are following the instructions of the

9. No type of sexual behaviour between you and a —————-is ever acceptable, even if both of you agree to it.

10. You should never —————— a passenger in a way that makes them feel uncomfortable

11. You should never engage passengers in conversation of a —————- nature.

12. You should never Take part in sexual activity of any kind with a passenger

13. you should never —————— pornographic or sexual pictures, or any other sexual material.