Lesson 1 | Fill in the blanks 1 to 10

Transport for London (TfL) is for the and regulation of London’s taxi and private hire vehicle (PHV) industry to a safe and reliable service for the public.

TfL sets requirements and for licensing and is also responsible for sure that licensees follow the law. We work closely with the taxi and private hire trades, the Metropolitan Police Service and the City of London Police to ensure the safety of .

PHVs play an important role in passenger transport services in London and it is that standards set by TfL ensure the safety of passengers and other road .

It is also important that all licensed PHV drivers a professional service to their passengers. TfL expects drivers to offer a high level of service, use clean and well-maintained licensed vehicles and to fully the laws of the road.

You must be physically fit. This will mean that you will to have a medical examination with a who has access to all of your medical records. The medical are the DVLA Group 2 medical standards.

It may also be a good idea to say to that if they feel at any point, they can ask to get out of the vehicle and they can arrange for a PHV vehicle to meet them at a point along your route.

It is helpful to a note (written or recorded) of the incident or situation that you are worried about. Include such as dates and times, a description of what happened, the name, address and a physical description of the people .

Criminal exploitation is also known as ‘county lines’. This is when gangs and organized crime groups use and young to sell drugs. These children and young adults are often travel across counties for example, by train or in taxis and private hire vehicles.

We will investigate any complaint we about a PHV driver breaking the Equality Act. If there is enough evidence of being and it is in the public interest to do so, we will always prosecute the driver.

In 2002, the Shariat Council that trained assistance dogs may accompany disabled people in PHVs managed or driven by . The council’s guidance to make religious law clear, and to prevent any possible conflict with secular law.