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Lesson 2 l MCQs 11 to 20

By Mashood / July 21, 2024

Full Seru Package 80 Real Exam MCQs Lesson 2 l MCQs 11 to 20

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Question 1 of 10

1. Question
11. What do you know about PHV and black cab when compared? (choose two correct)
- a) You are not allowed to pick people up on the street or at stations or airports unless they have booked you through a licensed operator
- b) You are allowed to pick up people on the street or station without the permission of or booking from a licensed operator
- c) You must not give any sign or say anything to a member of the public that suggests that you are available for hire, without a booking
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Question 2 of 10

2. Question
12. What are you allowed to do as a PHV driver?
- a) If someone random from the public approaches you, you can give them your number and book them on
- b) you are allowed to hand out a business card with the number of your operator
- c) You don’t need to take any bookings, take on whoever you want to and complete the job so you don’t have to give commission
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Question 3 of 10

3. Question
13. Before the start of each journey, your operator is required to record certain information about the booking, what are some of the information needed? (Choose two correct)
- a) The agreed time and place for picking up passengers, or, if more than one location, the agreed time and place for picking up the first passenger
- b) The name of the person the booking is for
- c) The passenger’s personal information in case they are threatening
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Question 4 of 10

4. Question
14. What can you do as a PHV driver to get bookings?
- a) You can only accept a fare if the passenger has booked the journey through a licensed London operator
- b) You can approach people on the pavement or outside a late night venue to offer them private hire services
- c) You hand out your personal number to people so they can book you
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Question 5 of 10

5. Question
15. Select two of which can result in licensing action or prosecution if complained about.
- a) behave in an anti-social manner
- b) going to toilet in the public area in the open
- c) being mindful of your surroundings
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Question 6 of 10

6. Question
16. What do you know about airport bookings?
- a) You can enter Heathrow Airport to pick up passengers without a booking
- b) When picking up passengers you must always use an official car park
- c) You can stop, wait, pick up or drop off passengers at the airport taxi ranks
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Question 7 of 10

7. Question
17. Can you carry out a private hire booking (accepted by a licensed London PHV operator) where the pick-up point and/or the destination for the journey is outside Greater London?
- Yes
- No
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Question 8 of 10

8. Question
When should you contact your operator? (Choose two correct)
- a) If your passenger decides to change the destination of their journey, asks you to pick up extra passengers, or has extra luggage
- b) if your passenger disagrees with the fare or is unable to pay it at the end of the journey
- c) You do not need to contact the operator, you are responsible for either agreeing a fare for the journey with the passenger or giving them an accurate estimate before a journey starts
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Question 9 of 10

9. Question
19. If you find any lost property, what should you do?
- a) Keep it because it was left in your car, so its your property now
- b) you should take it back to your operator
- c) You should try to find the owner of the property, and hand it back to them
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Question 10 of 10

10. Question
20. If a passenger has left behind an item, but if you are suspicious of an unattended item, what should you do?
- a) Throw it away
- b) Hand it to the operator
- c) call the police immediately on 999 and follow their instructions
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