Lesson 9 | Fill in the blanks 81 to 90

An adult at risk is anyone over the age of 18 who is in of extra care and support. An adult may be risk of harm or abuse because they are unable to protect themselves. This might be because of their age, a or mental illness.

As a driver, you may have to transport or adults who are at risk. You may come into contact with that are being trafficked, exploited, abused or who are in of help in some other way.

Criminal exploitation is also known as ‘county lines’. This is when and organised crime groups children and young adults to sell drugs. These and young adults are often forced to travel across counties for example, by train or in taxis and private hire.

It is helpful to a note (written or recorded) of the incident or situation that you are worried about. Include such as dates and times, a description of what happened, the name, address and a physical description of the people . You can then give these details to the police.

All journeys must be booked with a London PHV operator. As a London PHV driver, you can only carry out ridesharing that you have received from a licensed London PHV operator.

If you for a PHV operator who offers ridesharing you should talk to them about ridesharing training for PHV drivers, as the should provide this.

It is that ridesharing might happen if, for example, two people have a similar route to and from work and travel at times. They may choose to book a ridesharing PHV and with someone they don’t know.

One could be put at risk if the other passenger learns things about them such as their home address, where they work, their daily and whether they live alone or not. A stranger knowing information like this may make a passenger vulnerable to .

Another problem is that a passenger may book a ride-sharing journey by . If you stop to collect a second passenger and the first passenger was not you to, it could result in an argument.

It may also be a good idea to say to passengers that if they uncomfortable at any point, they can ask to get out of the vehicle and they can for a non-rideshare PHV vehicle to meet them at a point your route.

You should not share the personal details of one passenger any other passenger.